Visitation Policy.
The Courtyard at Granada ALF may implement modifications to its visitor practices for family and
friends, subject to changing conditions, and consistent guidelines.
I. General Visitation Guidelines
Residents are allowed in-person visitation in all the following circumstances, unless the resident
objects:
a. End-of-life situations.
b. A resident who was living with family before being admitted to the provider’s care
is struggling with the change in environment and lack of in- person family
support.
c. The resident is making one or more major medical decisions.
d. A resident is experiencing emotional distress or grieving the loss of a friend or
family member who recently died.
e. A resident needs cueing or encouragement to eat or drink which was previously
provided by a family member or caregiver.
f. A resident who used to talk and interact with others is seldom speaking.
1. The Community shall maintain a visitor log for signing in and out.
2. No more than three Essential Caregiver visitors may be designated per resident.
3. Essential Caregiver visitor visits may continue even if the specific resident to be visited is
quarantined, tested positive for COVID, or is showing symptoms of a communicable disease
so long as the visits can be conducted safely, and all infection control protocols are followed
by the Essential Caregiver and resident. Visits in these circumstances will likely require a
higher level of PPE than standard surgical masks. The general visitation requirement that the
facility has no new facility-onset cases of a communicable disease (for example COVID-19) is
not applicable to visitation by Essential Caregiver visitors.
4. The Community is not required to provide for “facility-provided” COVID-19 testing. However,
the Community may choose to conduct COVID testing of residents, visitors, and staff, and
said testing shall be in accordance with the most recent CDC and FDA guidance. The cost of
this testing cannot be passed on to the visitor.
5. Essential Caregiver visitors must wear Personal Protective Equipment (PPE) per
Community’s Infection Control Policies. The PPE required must be consistent with the most
recent CDC guidance for healthcare workers. At The Courtyard at Granada, Essential
Caregiver visitors shall wear the same PPE that staff wear to provide care or services to the
resident.
6. General Visitors must wear Personal Protective Equipment (PPE) per the Community’s
Infection Control Policies at the time of their visit.
7. Any changes to The Courtyard at Granada Essential Caregiver visitor policies must be
promptly communicated to affected residents and Essential Caregiver visitors.
II. To facilitate visits by General Visitors and Essential Caregiver visitors upon a request from
a resident or friend/family member:
1. The resident (or their representative) will read and sign the visitation policy and
procedures. The acknowledgement of the signature represents that the resident (or their
representative) understands that both General Visitors and Essential Caregiver visitor
must abide by the policies set forth in this document.
2. The Essential Caregiver visitor will sign an acknowledgement of their receipt and
understanding of the visitation policies and procedures. The Essential Caregiver’s
signature represents that they have received the policies and procedures, they
understand the policies and procedures, and they agree to abide by said policies and
procedures.3. The Essential Caregiver visitor will complete training on infection prevention and control
including the use of PPE, use of masks, hand sanitation, and social distancing.
4. The Essential Caregiver visitor must immediately inform the facility if they develop
symptoms consistent with a communicable disease within 24-hours of their last visit at
the facility.
5. Essential Caregiver visits may take place in the resident’s room, or a designated area
determined by the Administrator at the time the visitation schedule is developed and
agreed upon.
6. General Visitor visits may take place in accordance with the infection control protocols at
the time of the visit. Visits by General Visitors may be significantly limited when a resident
residing in the Community is infected with COVID-19.
III. When an Essential Caregiver visitor is scheduled to visit, the Community will:
1. The Community designee will thoroughly screen the visitor per the Community’s infection
control policy and procedure and document the name of the individual, the date and time of
entry, and the screening mechanism used, along with the screening employee’s name and
signature. Just as with staff entering the building, if the visitor fails the screening, the visitor
CANNOT be allowed entry.
2. The Administrator will ensure that the required consents, and training and policy
acknowledgements are in place.
3. The Community designee will ensure that the Essential Caregiver visitor has appropriate PPE
if applicable.
4. The Community designee will require the Essential Caregiver visitor to sign in and out on the
visitor log.
5. The Community staff will monitor the Essential Caregiver visitor’s adherence to policies and
procedures.
6. If the Essential Caregiver visitor fails to follow the Community’s infection prevention and
control requirements, after attempts to mitigate concerns, the Administrator shall restrict or
revoke visitation.
7. In the event the Essential Caregiver visitor’s status is revoked due to the individual not
following the Community’s policy and procedures, the resident may select a different
Essential Caregiver visitor who will be granted visitation rights upon proper vetting and
agreeing to policies and procedures.
IV. When a General Visitor is scheduled to visit, the Community will:
1. The Community designee will thoroughly screen the visitor per the Community’s infection
control policy and procedure and document the name of the individual, the date and time of
entry, and the screening mechanism used, along with the screening employee’s name and
signature. Just as with staff entering the building, if the visitor fails the screening, the visitor
CANNOT be allowed entry.
2. The Community designee will ensure that the General Visitor has appropriate PPE (if
applicable).
3. The Community designee will require the General Visitor to sign in and out on the visitor log.
4. The Community designee will notify the General Visitor of any restrictions in place relating to
visitation, or requirements relating to infection control, at that time of the visit.
5. The Community staff will monitor the General Visitor’s adherence to policies and procedures.
6. If the General Visitor fails to follow the Community’s infection prevention and control
requirements, after attempts to mitigate concerns, the Administrator shall restrict or revoke visitation
​